Framework 2 of 5

Setting business priorities people actually work on

Priorities turns direction into a small number of things that matter most, in a clear order, so people know what comes first.

Signs you may need it

  1. Everything feels like a priority, so nothing really is.
  2. The urgent keeps winning over the important.
  3. People don't know what the business priorities mean for their own work.
  4. Management rarely gets time to step back and work on the business.
  5. The Health Check found more to fix than you can fix at once.

The questions it answers

Focus
Which few things matter most over the next 12 months?
Sequence
What should be addressed first, and what can wait?
Ownership
Who is accountable for each priority?
Measurement
How will we know it has improved?
Translation
Does everyone understand what the priorities mean for their work?

Where it fits

Draws on
Direction, and the Health Check's register of every improvement opportunity, alongside the priorities you chose.
Feeds into
Operating Rhythm, which keeps the priorities moving. Priorities about structure or accountability go to Organisation Effectiveness.

Next: Operating Rhythm

Next

Operating Rhythm

How do we run the organisation?